James at Service was Outstanding I’m his customer Service and was just a great individual. He had a positive attitude and was better than great to work with. James way way over the top in customer Service and the KIA Organization should be grateful to have such a great and caring employee. He would be off the charts for rating. Really an outstanding employee and person.
My Salesman was the bomb Anthony Achilles we did everything on line and I trused him to find me a car that would be perfect for me and He did just that and more. i bought a used car 6 years ago with bad credit and paid it off....I now have GOOD Credit and had the most amazing car buying experience ...I love Shawnee Mission Kia
I had a flat tire and was towed here without ever having been and the experience was great Luke helped me in a timely matter and made the process easy! Will be returning in the future!
They were thorough and cost effective. Kept me posted and gave me options. Overall very good. I will use the service department again when I need it.
Service was great, Ivy Bennett was very attentive and friendly. Quite possibly the quickest tire rotation/oil change I've ever had. Nice waiting area too, coffee and snacks provided.
My service was provided in a professional and considerate way. Luke was attentive and mindful of the condition we are under . He and his coworkers made sure I and the other customer were in a safe environment.
I just recently leased another vehicle from Shawnee Mission KIa. I’ve been to many car dealerships and even worked in the industry for a couple years and Tony was a breath of fresh air! Very friendly, knowledgeable and easy going. Made the whole car buying process actually fun!! I would highly suggest him (And the whole team at SMK) to anyone thinking of getting a new car!
If you want to car new or used you should go to Kia they have great staff And they We are try the best to help you with that car
I was very pleased very friendly nice clean professional business made me feel comfortable I'm glad to be a part of the team God bless yall for the opportunity such a blessing I've found my new car family
Hard to tell if the repair was worth it but I had to replace the engine in my vehicle due to what seemed like a manufacturer defect. A well maintained 2013 Kia Sorento at 88k miles and the engine blew out on the highway. Not many options but Kia offered a great warranty on a remanufactured engine. Unable to get any assistance through Kia Consumer Affairs, I went ahead and paid for it out of pocket. Definitely puts doubt into buying a Kia moving forward considering it was purchased from them about a year ago and less than 10k miles put ...
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