I arrived at the dealership earlier than expected for my appointment and I got taken in immediately! My advisor Lily was very kind and reassuring throughout the process for my car inspection.

Service department has no idea whose vehicle is who’s in my familly. Good service just can not get our vehicles identified. Been going on 3 years. Love Kia poor management at this dealership

July 13th purchased a brand new Kia Carnival, (NO disclosure of damage prior to my purchasing) July 16th notice the bumper and fender dont match on passenger side, but do on drivers side. Take to Auto shop, yep repainted substandard dirt in paint compound left on bumper. Email GM, Finance Mgr, and salesperson, no response. Go to dealership talk to GM, he looks at vehicle and says yep somethings wrong. Days later calls and says the vehicle had been in an on lot accident and was repaired. I stated bought brand new want brand new. They located a new one for me, said august 10th would be there, went and no vehicle. On August 12th they brought the vehicle and new paperwork for new loan, said they would send a check for $1500 for all my trouble. August 29th and again on 31st Kia finance started calling saying my payment was late, (1st vehicle that dealership was supposed to pay off) Sept. 1st Contacted GM and told him the finance part wasn't done, I never received a copy of my paperwork or the check.. said he would get back to me that afternoon, NOTHING at all back to me about why this wasn't taken care of. Today I was forced to make payment on the van I don't have. Filed complaints with Kia Corporate, Group1 Auto. Avoid!

Service team kept my car for a month, returned it broken, and it broke down 5 minutes later on the hwy.

Jeff was a great sales person. He took the time to figure out what I wanted and gave me options. I already have referred a few people to this dealership and told them ask for Jeff!

Good service experience. Cameron did a great job communicating while my car was being serviced.

Amber was knowledgeable and explained the service done in details and explained what service personal explained.

Great car for a great price. Greatly appreciated the porters and willingness to work with us out of state..

From the car buying experience with “Coach” to the Service Department my experience has been extremely positive and professional. Very knowledgeable staff and very attentive. In the last year I have purchased a K4, Sorento and a Sportage. It seems like they take their game up each time.

Even though I was half an hour late for my appointment everybody was very friendly and Ithey worked me in. Francesca is a great assistant in the service department. I was able to take advantage of a coupon so quite a bit of money was saved. Besides changing the oil and the filter they rotated the tires. All of the other maintenance things checked out okay. It's nice that they didn't just make up something.

Everyone was very helpful and it was easy to find the car I wanted and liked.

If you’re buying a car, go see Cole at Shweene Mission Kia! He was incredibly helpful and a fantastic salesperson to work with. He never made me feel pressured, answered all my questions, and made sure I felt comfortable with my choice.

The staff is friendly and knowledgeable and the dealership is clean. I will use again

Bought my 2018 Kia optima as it came off lease. I have owned many autos and must say, I love this car and this dealership. So many knowledgeable service advisors and techs. I trust their staff and kindness to customers.

My Salesman Craig, his manager Mike and Tanner in finance each helped to ensure a positive purchase experience. I will definitely recommend Shawnee Mission Kia to family and friends for their next vehicle needs.