Was greeted as soon as I walked in to service department. Was asked about any other concerns or issues that I might have forgotten during my online setup

I would give zero stars. Shop has had vehicle in for repairs under warranty multiple times since purchase for a dangerous issue. Purchased new 2023 Kia Soul with 13 miles and has had same cluster failure without successful repair. They will not buy back vehicle and say it is not a lemon yet that cannot fix the problem. Dash goes black and does not display speed or anything else, blinkers and headlights do not work, reverse camera does not work. Is not safe to drive. The car has currently been at the dealership for an entire year with no progress on the repair and no offer for a loaner vehicle. Neither the dealership nor corporate are helpful. They actually threated to end a call because we were becoming frustrated with the situation and were not using bad language, but they said they didn't have to tolerate our attitude. I think we've been more patient than the average person given this situation, and they should be a little more customer satisfaction oriented. I have told everyone I know not to purchase from Kia! horrible product that they can't even repair and will not remedy when things go terrible wrong!

My advisor Amber was great. It felt like she really valued me as a customer.

Goni from the Shawnee mission Kia dealership did a phenomenal job helpng me in the car buying process

Goni was knowledgeable and extremely helpful in the car buying process. I believe I was given the best deal

Francesca Jackson my advisor is the reason I go here. Smiling, caring, and explains everything. There are other dealers but as long as she’s here I’ll. Keep going back.

$250 diagnostic fee is criminal! But my Service Rep was pretty cool. He was patient and that was appreciated.

The dealership was very helpful, easy going, and very understanding so everything went smoothly for both us and the dealership.

Lily Converse was fantastic. Extremely helpful, didn’t try to sell unnecessary services, and had great customer service.

Friendly service staff, easy access and good communication regarding services that are needed for the vehicle.

Was being forced to buy a $4500 extended warranty because, per their exact words, they needed to make up for the discount on the back end.

Great experience with this dealership and the gentleman who helped me, Ryan. He was absolutely fantastic! 100% on top of his game! And he knew his xxxx!

Very professional and knowledgeable. Kept me informed of what was done and things that will need addressing in the near future.

The young man which worked with me was very helpful he made me feel comfortable threw the hole deal

Gioni, Allan, Nick is this dealerships A team. Client satisfaction is top tier. Super friendly, efficient and trustworthy all in one...I will be back!